These Terms govern your use of YunoWhen.com, the Yuno app and related services (together, "Yuno"), provided by Yuno, Ontario, Canada ("Yuno", "we", "us"). By creating an account or using Yuno you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use Yuno.
1. What Yuno is
Yuno is a personal timing intelligence service. Using your birth details and where you live, it produces dated timing portals (periods of time, from minutes to days) for areas of life such as travel, relationships, health and conflict, and a personal daily cycle called Cosmo-POV.
Yuno's timing portals identify the dates on which, by our methods, conditions are most and least favorable for each area of your life.
- Results are for information only. They are not legal, medical, financial, psychological or other professional advice, and they are not a substitute for it. Always consult a qualified professional for decisions in those areas.
- You make your own decisions. You are responsible for decisions you make and actions you take, including any made with Yuno's results in mind.
- Emergencies: never delay seeking emergency help because of anything in Yuno.
- Accuracy depends on your details: results depend on the accuracy of the birth details and location you provide.
2. Who can use Yuno
- You must be at least 18 years old.
- The Yuno app is currently in private beta: you need an invite code to create an account. Invite codes are personal; please don't publish or sell them.
- During the beta, Yuno is offered to people in Canada and the United States.
3. Your account
- Give accurate information and keep it up to date, including your birth details.
- Keep your password confidential. You're responsible for activity on your account. Tell us at info@yunowhen.com if you think someone else has accessed it.
- One account per person. Don't create additional accounts, for example to restart a free period.
- You may close your account at any time in Account → Close your account.
4. Plans, the free period and Pro Max
- Free: daily timing portals for Travel, Relationships, Health and Conflict, up to 15 days ahead, plus Cosmo-POV, for 30 days from the day you create your account. After 30 days, free access ends and you'll need Pro Max to keep using these features. Your account, details and history are kept unless you close your account.
- Pro Max: every life area, with no look-ahead or time limit. There are no paid plans during the beta. We'll announce Pro Max prices and ask for your agreement before charging anything.
- We may change what each plan includes, or its price, with reasonable notice. Price changes never apply to a period you have already paid for.
5. Your outcome reports
- When you report what happened after a timing portal ("outcome reports"), you keep ownership of what you write.
- You give Yuno permission to store and use your outcome reports to provide the service to you. If you opt in to research, you also give permission to use them to improve the accuracy of Yuno's methods, as described in our Privacy Policy. You can withdraw that permission at any time in your Account.
- Please don't include other people's private information in notes.
6. Acceptable use
You agree not to:
- copy, scrape, resell or redistribute Yuno's results or content in bulk, or use them to build a competing service;
- attempt to reverse-engineer, decompile or derive Yuno's methods, calculations or keyword systems, including by systematically querying the service;
- access Yuno other than through the website and app we provide, or try to bypass security, rate limits, plan limits or invite codes;
- use automated tools to create accounts or access the service;
- use Yuno for anything unlawful, or to harass or harm others.
7. Yuno's intellectual property
Yuno's name and logo, the website and app, and their text, graphics, articles, results format and underlying methods belong to Yuno or its licensors. Yuno's timing methods are confidential trade secrets. We give you a personal, non-transferable right to use Yuno for your own personal, non-commercial purposes while your account is in good standing. You may share links and short quotes with attribution.
8. Beta, changes and availability
The app is in beta. Features may change, be added or be removed, and the service may sometimes be unavailable. We'll give reasonable notice of significant changes where we can.
9. Suspension and closing
- We may suspend or close an account that breaks these Terms, puts others or the service at risk, or as required by law. Where reasonable we'll tell you why and give you a chance to respond.
- If your account is closed, your personal information is handled as described in our Privacy Policy. You can download your data first from your Account.
10. Disclaimers
To the extent permitted by law, Yuno is provided "as is" and "as available". We don't guarantee that the service will be uninterrupted or error-free, or that any timing portal or result will match what happens. Nothing in these Terms limits any rights you have under consumer protection laws that cannot be waived.
11. Limitation of liability
To the extent permitted by law:
- Yuno is not liable for indirect, incidental, special or consequential losses, or for losses arising from decisions you make or actions you take based on Yuno's results.
- Yuno's total liability to you for any claim related to Yuno is limited to the greater of the amount you paid Yuno in the 12 months before the claim and CAD $100.
These limits don't apply where the law doesn't allow them to.
12. Links to other sites
Yuno may link to other websites. We're not responsible for their content or practices.
13. Changes to these Terms
We may update these Terms. We'll update the "last updated" date and, for significant changes, notify you by email and ask you to accept the new version before you continue using the app. If you don't agree, you can close your account.
14. Governing law
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there, and disputes are heard by the courts of Ontario. If you're a consumer, you may also have the right to bring proceedings where you live.
15. Contact
Questions about these Terms: info@yunowhen.com Yuno, Ontario, Canada